MOHELA is committed to delivering exceptional customer service to the students whose loans it manages. As a reliable and accessible source of information on account details and repayment options, our aim is to equip you with the necessary tools to successfully repay your student loan. At MOHELA, we are dedicated to providing assistance and support throughout the process!
With our headquarters located in St. Louis, Missouri, and additional offices in Columbia, Missouri, and Washington, DC, our main focus is on student loan servicing. This application offers MOHELA's Direct Loan and FFELP borrowers convenient and secure access to their accounts. It allows for payment scheduling and history tracking, the capability to upload forms, access to tax information, and the ability to communicate through messaging.
Overview
MOHELA is a Freeware software in the category Business developed by Missouri Higher Education Loan Authority.
The latest version of MOHELA is 4.4.3, released on 08/05/2024. It was initially added to our database on 09/16/2023.
MOHELA runs on the following operating systems: Android/iOS.
Users of MOHELA gave it a rating of 5 out of 5 stars.
Pros
- User-friendly online portal for managing loans
- Flexible repayment options available
- Dedicated customer support
- Access to various loan forgiveness programs
- Automatic debit discounts for payments
- Educational resources to help borrowers understand their loans
Cons
- Limited loan servicing options compared to larger servicers
- Some users report long wait times for customer service assistance
- Website may experience outages or slow loading times
- Potentially higher interest rates compared to federal loans
- Limited accessibility for borrowers with disabilities within the online system
FAQ
What is MOHELA?
MOHELA stands for Missouri Higher Education Loan Authority, which is a non-profit organization that provides federal and private student loan services.
How can I apply for loans through MOHELA?
You can apply for loans online through the MOHELA website or by contacting them directly for assistance with the application process.
What types of student loans does MOHELA offer?
MOHELA offers federal student loans, including Direct Loans and Federal Family Education Loans (FFEL), along with student loan servicing.
How do I make payments on my MOHELA student loans?
Payments can be made online through your MOHELA account, via mail, or by setting up automatic debit payments.
What should I do if I cannot make my MOHELA loan payment?
If you are unable to make a payment, contact MOHELA directly to discuss your options, which may include deferment, forbearance, or alternative payment plans.
How do I access my MOHELA account?
You can access your account by visiting the MOHELA website and logging in with your credentials. If you do not have an account yet, you can create one online.
What is the interest rate on MOHELA loans?
Interest rates on MOHELA loans vary based on the type of loan and when it was disbursed. Check their website for the most current rates.
Can I consolidate my loans with MOHELA?
Yes, you may consolidate your federal student loans through a Direct Consolidation Loan, which is serviced by MOHELA.
What is loan servicer contact information for MOHELA?
You can contact MOHELA customer service by calling their toll-free number listed on their website or by using the secure messaging feature in your online account.
How does loan forgiveness work with MOHELA?
Loan forgiveness programs vary based on eligibility criteria. The Public Service Loan Forgiveness (PSLF) program is one example; check with MOHELA for specific information regarding your eligibility.
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